Making Sense of the AI Landscape
2020, Harvard Business Review
Abstract
As more and more companies incorporate AI tools into their operations, business leaders need to find ways to adapt. But the term “AI” in fact covers a huge spectrum of different things. How can leaders start to make sense of this vast array of new systems? The authors analyzed over 800 different AI tools and found that the problems they solved fell into four distinct categories: rote tasks, simple tasks that require ethical decision-making, creative tasks with limited ethical implications, and tasks that require both creativity and ethics. Armed with this simple framework, leaders can start to get a handle on the human capabilities they’ll need to invest in to make the most of these new tools.